Votive integrates with PointClickCare through the PointClickCare Marketplace, allowing your facility to seamlessly sync resident data and streamline operations.
To get started:
Visit our listing on the PointClickCare Marketplace: https://marketplace.pointclickcare.com/s/partner-app/aFC5G000000GodzWAC/votive-compliance-entry-management-solution
To integrate Votive with your facility's PointClickCare account, follow the instructions shown in the image below. If you encounter any issues or need assistance, contact us at [email protected].
Timeline:
After you submit your request, Votive will review and approve it, typically within the same business day.
Your request is then sent to PointClickCare for approval. On average, this takes 2–4 business days, but it can take up to two weeks depending on PointClickCare's current volume and your facility's contract status with them. Votive has no control over this portion of the process.
Once PointClickCare approves the integration, our system will sync your facility information within one business day.
Need help?
If you have questions about the integration process or run into any issues, contact our support team at [email protected].
Step-by-Step Activation Instructions from PointClickCare
Log in to PointClickCare.
Navigate to Manage Integrations:
Single community: Home > Marketplace > Manage Integrations
Multi-community: Management Console > Home > Manage Integrations
Click Activation Request.
Complete the form:
Legal Organization Name – Enter your organization's legal name as registered at the time of the request.
Application – Select Votive.
Select facilities to activate application – Choose the facilities where you want to enable the integration.
Title – Enter your job title.
Which email would you like to be notified at? – Enter the email address for communications regarding this request.
Requested By – Enter your first and last name. You must be an authorized signer for your organization.
Health Care Provider – Enter your Health Care Provider name.
Terms of Agreement – Read and accept the Terms of Agreement.
Click Submit.